In today’s world, where privacy and security are top priorities, having a reliable and secure conference call service with strong security features...
With modern and flexible cloud-based technologies, we help established businesses communicate faster and more effectively with their clients and prospects.
Two-way communication with customers through advanced computer telephony integration (CTI)
Self-service, “anywhere, anyhow” cloud offering and integrated CTI within client or CIA CRM solution
More impactful customer engagement driven by real-time dynamic call analysis
Comprehensive user ‘cockpit’ shortens sales cycle
Advanced automation capabilities leveraging machine learning
Effortlessly comply with transparency, reporting and auditing requirements
Remain compliant with ‘auto-updated’ software to meet future regulatory requirements
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
Address regulatory and security
concerns of customers with built-in
auditing, reporting and cybersecurity
features
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
• Focus on your message instead of the laborious data-input process
• Benefit from robust CTI connectivity and a compliant technology suite
• Extend and amplify your communications by reaching every customer, anywhere
• Automatically transition between channels with customized rules-based engagements
• Address regulatory and security concerns of customers with built-in auditing, reporting and cybersecurity features
• Natively integrate communications with your CRM and other support systems
• Move between multiple CRMs using a single customer experience solution
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