Our insights
How We Plan to Rebuild in the Post Covid Economy
Q&A session with Charlie Katz of Bitbean and Joe Vaccarella, CEO, CIA Omnigage “How Business Leaders Plan To Rebuild In The Post COVID Economy” series Thank you so much for your time! I know that you are a very busy person. Our readers would love to “get to know...
The Importance of Secure Multi-Channel Communications in the Remote Work Era
With the first half of 2020 behind us, we find ourselves in the midst of a watershed moment in financial services. When approaching customer communication and data management, security has become the top priority for firms across the industry, with most accepting that...
Simplifying Data Security in an Increasingly Digital Communication Environment
With vast amounts of data being created, exchanged, and stored in different locations each day, companies must rely on the integrity and security of their multi-channel communication tools and data networks to ensure data and customer information is protected. Due to...
How We Plan to Rebuild in the Post Covid Economy
Q&A session with Charlie Katz of Authority Magazine and Joe Vaccarella, CEO, CIA Omnigage “How Business Leaders Plan To Rebuild In The Post COVID Economy” series Thank you so much for your time! I know that you are a very busy person. Our readers would love to...
Elevating Multi-Channel Engagement Practices – Part 3: Detailed and Accurate Reporting
In the final part of CIA Omnigage’s thought leadership series on how firms can elevate multi-channel customer engagement, we’ll examine the importance of detailed and accurate reporting for improved data management and client engagement. As firms adjust to new working...
Elevating Multi-Channel Engagement Practices – Part 2: Workflow Efficiency
In Part 2 of Client Instant Access’s thought leadership series on how firms can elevate multi-channel customer engagement, we examine how to optimize workflows, even amidst unpredictable circumstances like the ongoing COVID-19 pandemic. As firms across financial...
Is your communications platform secure? Protect your firm from cybersecurity attacks and data breaches.
The threat posed by the worldwide COVID-19 pandemic is forcing firms to not only take measures to ensure business continuity and the well-being of its employees – but to also ensure it has a secure and compliant cloud-based communications platform in place. With the...
FinServ Comms Q&A, Markets Media: Joe Vaccarella, Client Instant Access
Joe Vaccarella, CEO and Founder of Client Instant Access examines how the dynamics of multi-channel communications have been impacted since the outbreak of COVID-19 pandemic and how this will alter the landscape for technology and cybersecurity moving forward. What...
Timely Communication During a Worldwide Pandemic
The last month has been unlike anything we’ve ever experienced before. Increased communication between employees and customers is now more vital and will continue to be as the world battles through the COVID-19 pandemic. Companies will need to rely on proven...
New Platform Targets Finance’s Communication Woes – WatersTechnology.com
Client Instant Access's Omnigage allows compliance officers to approve communications content. Hamad Ali, Waters Technology: New Jersey-based Client Instant Access (CIA) has built a cloud-based messaging platform that seeks to address fragmented communications and...
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